Privacy Policy

Effective Date: 1 September 2024

At Mikubi ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mikubi.com (the "Site") and make purchases. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

  • Types of Information: We may collect personal information that you provide to us directly, including but not limited to your name, email address, phone number, shipping address, billing address, and payment information.
  • Purpose: This information is used to process your orders, provide customer support, and communicate with you about your purchases and our services.

1.2 Non-Personal Information

  • Types of Information: We may collect non-personal information about your visit to our Site, such as your IP address, browser type, operating system, and browsing behavior.
  • Purpose: This information helps us improve our Site and services and analyze trends.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including sending order confirmations, invoices, and shipping updates.
  • Customer Service: To respond to your inquiries, provide support, and manage your account.
  • Marketing: To send promotional materials, newsletters, and other information about our products and services, if you have opted to receive them.
  • Analytics: To analyze website usage, improve our Site, and personalize your experience.

3. How We Share Your Information

3.1 Service Providers

  • We may share your information with third-party service providers who assist us in operating our Site, processing payments, shipping orders, and providing customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

3.2 Legal Requirements

  • We may disclose your information to comply with legal obligations, respond to lawful requests and legal processes, or protect the rights, property, or safety of Mikubi, our customers, or others.

3.3 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our Site, remember your preferences, and analyze site usage. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our Site.
  • Analytics: We use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These services may use cookies to track your activity.

5. Data Security

  • Measures: We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
  • Limitations: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Choices

6.1 Access and Correction

  • You may access and update your personal information by logging into your account or contacting us directly.

6.2 Marketing Communications

  • You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in the emails or contacting us.

6.3 Data Deletion

  • You may request the deletion of your personal information by contacting us. We will honor such requests to the extent required by applicable laws.

7. Third-Party Links

  • Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

  • Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be effective when posted on our Site. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Mikubi
Email:cs@qqbabyshop.com
Phone:03-41441118

QQ Baby Shop Sdn Bhd (MIKUBI)